Privacy Policy
Last updated: December 5, 2025
Introduction
At CleanRipple Brownsville Pool Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services, you agree to the collection and use of information as described in this policy.
Information We Collect
When you hire us for pool service, we collect information that helps us provide quality service to you. This includes your name, address, phone number, email address, and payment information. We also collect details about your pool, such as its size, type, equipment, and any special needs or preferences you have. If you contact us through our website or by email, we keep records of those communications.
How We Use Your Information
We use your information to provide pool cleaning and maintenance services to you. This means scheduling appointments, accessing your property, communicating about service updates, sending invoices, and processing payments. We may also use your contact information to send you reminders about upcoming service, notify you about important maintenance needs, or inform you about special offers. You can opt out of promotional messages at any time by contacting us.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your payment information is processed through secure payment systems and is not stored on our servers. We limit access to your personal information to employees who need it to provide services to you. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: with service providers who help us run our business (such as payment processors or scheduling software), if required by law or legal process, or to protect our rights and property. Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website. We may also use analytics tools to understand how visitors interact with our site.
Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review what information we have about you, update your contact details, or request that we delete your information, please contact us. Please note that we may need to retain certain information for legal or administrative purposes, such as payment records or service history.
Children's Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at (956) 505-5797 or support@brownsvillepoolcare.com. You can also write to us at 222 Frontage Rd # 207, Brownsville, TX 78521. We will respond to your inquiry as quickly as possible.